Standard Premiere....Beware of the American!!!

I love America, and I love Americans. But I just dont like the Americans I meet on the eurostar premiere class. There is a clear social conscious among the Americans that if your sitting in first class, you simply MUST talk about how much money you make or how much money you wanna make or how much wealth you have or how much wealth you want to have. Its VERY VERY annoying. But I kid you not, on 90% of the journeys I have made, I have been confronted by Americans boasting out loud about how much money they make or someone they know makes. And they shout it out so loud you just have to look, but thats what they seem to enjoy. Thats what I dont get, why do Americans on eurostar feel like they have to talk about their personal wealth? Is it simply a case of oooooh ime in first class i better talk big numbers just to fit in? or is it a case of simply wanting to be heard?

Well here is a note to all you american travelers. We Europeans do NOT talk about our personal financial wealth on the eurostar. We dont like to boast and we are more refined. Talking, no SHOUTING out the numbers you just made selling one of your 6 houses while sitting in your eurostar seat so the whole coach can hear makes you look very very stupid, unrefined and makes you sound like a wanna be. In other words, you sound like a poor wanna be rich american idiot. I dont mean to sound harsh but that is basically how your behavior translates to us. Now you know.

Enough is enough.....

Started to take alternative travel than the eurostar. had enough of their extortionate pricing, i been up and down more then 70 times in 2013. Yes I travel more than 5 times a month on the eurostar because my company dictates i do. However, where I do have a say in the matter i am now taking other alternative routes. routes that dont change the price from £60 to £160 in a matter of a few days while flashing "last seats left!" only to find that the coach was empty. (extortion basically) They still do this 5 years later, and all the newbies or less frequent travelers always get screwed on the price they pay. Anyway to my surprise I am actually saving money. to be more precise I am saving on average 50% to 70% by NOT traveling by eurocrap, I mean eurostar. There is driving, there are coaches, there are boats, there is planes. Basically every other way seems cheaper than eurocrap.

F**k Eurostar......take the coach.

Coach prices are very low, ranging from £10 to £27 one way from London to Brussels and same on return.
Nice comfortable seats and you get to enjoy a view instead of starring at a brick wall under the eurostar tunnel. time is about 1hr or so more than eurostar, but you get a great road trip and you save £££££.

So in conclusion, F**k eurostar and take a coach.

Brussels to London.....again

Rubbish service, dirty seats and this time I hear food is now available with waitrose microwave food ready to be served, they said this over the speakers in economy class. So I go running to the bar only to find that they have absolutely NOTHING, only a few bags of crisps and over priced drinks! Nice! Then I was told to wait as they are still organizing the food.....30 minutes later still waiting, by this time he had told the same thing to more than 20 people. Total chaos when some supplies of food arrived, the staff forgot who was first and started serving anyone who waved money at them! So I have to wait another 30 minutes unless your the type of person who wants to fight through a crowd of frustrated hungry passengers. 1 hour goes by and I finally get to the bar only to be told they do NOT have anything left!!! So all this time waiting and nothing to eat!

Eurostar, dont say you have food when you dont. Better to say nothing than to announce there is food in the bar when you dont have it yet.

London to Brussels....SHOCKED!

Today I did the London to Brussels in Standard Premiere again. This time was different. There is actually good news and bad news. First the bad news. When you have a laptop with you, your pretty much screwed, because when they bring you your food (if you get any) It will take up all your space so when you finish there is nowhere to place your laptop, so you sit there for 30 minutes staring at your tray. The food they give you assumes you are all 5 year old children with a small appetite. VERY low food portions, I think mouse eat more. Surprisingly enough I am struggling to complain about anything else today shocking I know.

Now time for some good stuff. The food was shockingly tasty, yes I am saying something nice for a change!
I had the spicy Salmon with vegetables and it was VERY tasty. Better than anything i ever eat on eurostar in more than 5 years of travel. Whoever the chef is deserves a promotion and a pay rise, because if they cooking I will become a fan of Premiere class. The coach was actually clean this time, all air vents cleaned, seats and head rests clean. Magazines in plenty supply, staff was certainly first class, I think i had a charming African French lady serve me, she was very professional and polite. I feel like there is new management at eurostar? Can it be they actually listen to our complaints? Ummm....well I am lost for words. All I can say is was this just a one off chance I experience a first class quality? or does this mean Eurostar is stepping up? Only time will tell.

First happy experience I ever had on Eurostar.

Standard premium......(standard crap!)

Just now arrived in London from Kings cross St Pancras. I took the Premium Standard after almost being attacked by drunk people in economy, long story short I told the train conductor but they shrugged their shoulders!!! So thought next time upgrade. Traveled in Premium standard and allot of fake weird conversations going on. You just dont wanna know, but some people just feel they must talk about expensive things while sitting in standard premiere, its a weird experience. anyway. The one thing I was looking forward to was the food. I figured food must be different after all these complaints and being first class it has to be good when prices are almost double the price of standard economy tickets right? WRONG! Rubbish food! I got 2 pieces of bread and a glass of water. WTF!? I paid DOUBLE my ticket fair so i can receive this!?!?!? Eurostar is this some kind of joke? the bread was as hard as the tray i was given, and its rubbish to say the least. I am so disappointed. Well I have paid for your wisdom, now you know dont bother with standard premiere as its standard crap pure and simple. And you STILL have no room for prams or buggies on standard premiere just in case your wondering.

Belgium Eurostar....

Whats your experience on Eurostar Brussels to London?

Wheelchairs & Baby Prams.....

If you have a wheelchair you are pretty much screwed, eurostar has only a limited space for wheelchair users, when i say limited I mean 1 or 2 on the entire eurostar. If you have a buggy, dont be an idiot like many parents I notice on the eurostar, do not push your baby onto the train expecting to push ur pram to your seat because it just is not going to happen, i repeat it is NOT going to happen. There is just not enough room for your buggy, be it a Quinny, Stokke, bugaboo, icandy or whatever buggy you got, FOLD IT UP BEFORE you get on the train thus preventing a frustrated 10 to 20 passenger bottleneck line who are all waiting for you the idiot parent to finally realise you need to fold your pram.

Anyway, there is not enough luggage space already so pram space is just non existent. I once see a woman with a stokke buggy, she folded up her pram and tried to store it above on the over storage compartment. It later dropped on someones head. Yes there are very very stupid parents with prams that travel on eurostar.

Dirty trains....

I have traveled several times this week, unfortunately i have no choice as my employer books it for me.

The trains are so damn dirty, the seats, the headrest, the air ventilation units, the baby changing facilities are a joke, you might as well put ur baby on the floor and change her there, its that bad.

There is limited luggage space so everyone hurrys to get on board the train like sheep, the windows are dirty the blinds are shared between 4 people so adjust at your own peril, the seats are too small the leg room is for smurfs and the toilets resemble that to a mexico jail house i once see on tv.

Rubbish Food....(Bring your own!)

Eurostar still serves eurostar food. They ALWAYS serve their breakfast rolls too hot for human consumption. If we were robots made of steel maybe it would be just about right. but after you hand over your £4.50 for a burnt sandwich, you will find the most strangest bacon u ever see, its 90% fat and 100% crap. With something that looks like egg droppings inside. Its worth £1 max. But considering its unhealthy as hell its not worth buying it in the first place.

PS: They have started a new waitrose microwave food, but its still microwave food.

Wheelchair access...

I did a test to find out if its possible to safely travel on the underground and to the Eurostar in a wheelchair.
The short version, its not possible. The longer version, the underground was very tricky to navigate in a wheelchair, other than the obvious people pushing you out of the way and jumping in front of you its basically a war zone. Most of the lifts are absolutely pointless, you travel around the other side of whatever station only to find out that taking the lift brings you back to where you was in the first place! (London Bridge tube service for example). The eurostar staff are untrained when it comes to dealing with wheelchair passengers and getting on the eurostar is very stressfull as they have to go and get a ramp to allow you on and its not always there! How weird. If you travel to Brussels your pretty stuffed. Most trains are very high and you will have to search for someone to help you get on. My advice if you are in a wheelchair or have very heavy luggage, leave an extra hour before the time you thought you could travel at. And be prepared for a hell journey.

Drunk on the Eurostar?

No problem! Drunk people who can hardly speak are being served alcohol on the Eurostar.
I see guys so drunk they went into the toilet and came out pissing on the floor they were so drunk (next to a scared child and her mother). Eurostar dont seem to care. Its all about the MONEY. They are paying customers, so what if they piss on the hallway floor, we got staff to clean it up! Who cares if they scare other customers, they will pay anyway. One thing I learned with eurostar is that its ALWAYS only about the MONEY, nothing else. They treat you bad and provide NO customer service whatsoever. They see you as having no choice, there is no other train service that will take you to Paris or Brussels from London, and visa versa. But we do have choice. Euro tunnel and planes. Eurostar is doing a terrible job in customer service its currently voted the worst train service ever in Europe.

Rude African Staff London....

Just traveled on the London to Brussels line.....again. Standard Premiere customer with 1 luggage bag.

So used to going up and down so many times more than 100 times a year! 

There are allot of African immigrant staff working on the security check in. Thats not the problem, the problem is the level of rudeness they are used to in their culture as apposed to ours. 

They shout at you and frisk you down even where there is no need to. Several occasions I have been frisked and then asked for my travel card so they can use it! I have seen this on other customers also. 

Well my complain today is with one Female African staff. Because I was not smiling when I passed she picked on me asking me what my problem was in a very rude and aggressive manner.She then proceeded to ask me if I speak any English? 

Now I clearly look English so this was weird.Then shouted at me as I passed through the gates agresively shouting quote "You are have some problem". I am assuming she meant I have some problem because I wasnt smiling? Are they security staff there to help you, or are they authoritarian communist mood police? Have to say the sooner that member of staff is fired the better for eurostar. I was not the only customer distraught from her behaviour. She was clearly high on something.

May I point out, ALL (except Eurostar complaints team) of the other Eurostar staff are doing a bloody great job, giving above and beyond customer help well done.

Eurostar Customer service....or 'The F**k off department'.

Eurostar Customer Services. (The F**k off Department)

If you have ever been the victim of late trains, rubbish service or the most common having trouble with the stupidly annoying Eurostar online booking website, and you have tried to complain about it, then you would have experienced the standard Eurostar "We dont give a crap" standard email reply. Of course they dont put it in that exact wording but after you read their reply email I can assure you it means precisely just that, i.e piss off.

For example:
Eurostar says: "I am sorry you are having difficulties in using our website"
Translation:  "too bad"

My reply: Cut the standard crappy reply emails out, and try actually doing something about what customers complain about. Treat people as individuals, we are not sheep.


Eurostar says: "All our prices are subject to availability. If you were trying to purchase the last seat left someone else was attempting the same thing. Tickets are sold on a first come first sold basis"
Translation: Our website has problems and there is nothing you can do about it so...too bad.

My reply: Oh REALLY!?!?!? at 2am in the morning!? for the next 2 hours!? Lying mother f***ers.

Eurostar customer service should be renamed 'The Eurostar F**k off department'

Extorting customers....

Eurostar continues to raise prices for the same services, for the same trips. Eurostar still has not sorted out their problem of empty seats on coaches and charging passengers more for no logical reasons.
Eurostar claim the empty seats are because they must make room for open ticket passengers! What a load of rubbish! Coaches still continue to be 90% empty at times where I have booked tickets which say things like LAST 2 SEATS! only to find out there was only me and some other lady in the entire coach. And i paid top dollar for the ticket. Its not fair, and eurostar continue to screw people over, people like me who are forced to travel between London and Brussels and all over europe.
Bring in government management and make things more realistic.

Price con.....

Eurostar continues to screw people out of money. you pay a high price for sitting in the old chairs.
They shut down their website everytime they want to change prices. So while your having trouble booking a ticket and you go for a walk and come back in 15 minutes, you will find the prices have jumped up.
message to Eurostar, stop screwing us frequent passengers. message to IT at eurostar, get your shit sorted out because how it is at the moment my 12 year old little brother could do a better job.

Food poisoning on eurostar....

Customers have complained about eurostar selling food with food poisoning. The food provided to you on the eurostar is contracted out to a company. That company also contracts the food processing out to companies which use illegal immigrants to pack your food, some under age and some just off the boat from refugee countries. The low hygiene levels of the eurostar food has caused food poisoning. The reported food containing the poison is the chicken sandwich. You have be warned! I had a cup of tea and sandwich and was on antibiotics for 8 days. Avoid the food at ALL costs.

Trains shut down again.....

Another crappy day in the life of eurostar, who decide to shut down a train because the aircon doesnt work!
What a load of rubbish! You cant shut down the eurostar jsut because the aircon doesnt work! Because the aircon NEVER WORKS ANYWAY!!!! pffffff
eurostar still is the worst method of travel in europe......and its getting worse.

Ticket price still to high....

Eurostar continues to abuse its powers by over charging customers. Prices are as much as 195 Euro Baggage and cattle class one way from Brussels to London. Or 285 Euro ONE WAY for pointless premier class. Its getting a little bit silly now. Stop screwing us over and charge us normal human fares. Unless people shit money its just a rip off. Eurostar know this and they dont care, they already dont do a good job of managing the seating plans. Its just a joke, but the jokes on YOU the customer.

Russian mafia on Eurostar.....

Very suspicious death of an Albanian mafia member on the Eurostar. Not much information available in the press on this, but like me if you was on the train at the time you will know what happened. Russian speaking mafia members clashed with one Albanian member. Clearly drugs related as its reported there were calm talks before the Albanian mafia member was thrown from the Eurostar. Albanian mafia carries out drugs and prostitution business in the UK, its suspected that the Russian and Albanian mafia worked together but had a dispute over payment. Its also stated that the Russian mafia using an offshore account have invested into the Eurostar company in 2001.

Eurostar screws us....

yes Eurostar continue to screw us users of the eurostar by raising their prices.
They raise prices on empty trains just to make more money from thin air. A ticket might start at £35 then go up to £45 then £55 then £75 then £95 All in a day, why? Because when you finally buy the ticket at the extortionate price of £100, you will find that ....YOU ARE THE ONLY PERSON ON THE FRICKING COACH!! so what was with the 2 seats left! bollox!? When you know full well there is no one on the train!!!! Assholes. Its a classic case of legal robbery. How else do you think they make millions in profits? You dont make that type of money without screwing everyone ALL the time.

SEX on the premier class....

one day I had the entire coach to myself, again eurostar lied and told me it was all fully booked! When i visited the toilets I heard a soft moaning from a guy, I figured it must be either the terrible food he was lucky to get on the eurostar as normally its a 50 /50 chance they even remember to give you food, or its some dodgy Indian curry he had before. So I go use another one in the other coach. on my way back I pass the same toilet and see a man and woman leaving together looking rather guilty. Yes they have been bonking on the Eurostar toilets. Thats the reason I had to walk further to use the toilets. Eurostar, can we have some no bonking signs on the trains!?

Stupid website!......grrrrrrr

Eurostar have changed their website and its a load of rubbish!
crashed several times when I am making a booking, takes longer to load or to select seats and its really really really bloody annoying when your trying to book your tickets in a hurry. I hate it, prefered the old one, but even the old one had its problems, just not as many as the new one. Eurostar, you really messed up on this one, maybe they used junior web students?

More delays.....

Yet again Eurostar announce delays, you wont see or hear of this in the press though, seems like people are tired or bored of hearing about it. Being stuck next to some over weight guy munching on crisps is not the best place to be stuck in a delay with. The reasons they give you for delays always sounds like such rubbish, thats because it is, the train staff are told never to reveal the real reasons for the delays. One a guy was killed jumping off the train and the announcement was there are delays on the track due to signalling problems!
Bullshit. Eurostar are very good at handing bullshit out to customers and have no problems over charging us at the same time.

Where is Eurostar complaints team?

Despite loads of complaints and details of things that always go wrong ect ect, eurostar makes no attempt to reply to all these complaints. Typical of Eurostar, they will always try to avoid complaints and always try and convince you it was out of their control. Over 5000 viewers of this site each month and still Eurostar refuses to comment or address any of the issues listed on this site. Makes you wonder what do the staff at eurostar complaints actually do for their salary? And what does the head of eurostar do if not run eurostar!?

Immigration nightmare.....Eurostar

What Eurostar dont tell you is that hundreds if not thousands of illegal immigrants from as far away as romania are hiding on eurostar trains. They board in Paris or Brussels and hide away until they reach the UK. There they are greeted by transport police, then they off to the immigration centre where they will receive a big house, free education, free food and an income, all at the cost of tax payers. When are we going to stop this crap? Eurostar customers are directly funding immigration, simple as that really. Eurostar again dont care about  this, as its all about the money.

Child Slave trade via Eurostar....

Human trafficking is alive and well even in todays day and age. Of course most of us cannot even contemplate human trafficking in 2013!? But the human trafficking choice is officially the Eurostar.
Children are being bought and sold and transported via Eurostar between the UK and France/Belgium.
Children between 12 and 17 are allowed by Eurostar to travel without a parent or guardian.

THIS IS HOW IT WORKS:
Immigrants are brought into the UK claiming refugee status, they are then sold on via brokers to all over Europe to work in factories. Companies contract out to these smaller child slave companies so as not to be directly employing children, thus avoid legal issues. Then consumers like you and me enjoy brands which are made in France, made in Italy, made in Spain ect ect. Why doesnt Eurostar do something about this?
Or maybe the companies benefiting from child slavery are paying off Eurostar to turn a blind eye. Its all about the money.

Eurostars chaotic waiting area...

The most uncomfortable dis-organised chaotic crowd of people you will ever find at a train station is in the Eurostar waiting area. once your through security and passport control, your greeted by hundreds or what feels like millions of crowds just standing around or sitting on uncomfortable chairs. Its a rubbish set up and I have noticed very confusing for elderly people. Its possible for example to get on a train to Brussels from London but end up in Paris! No order pure chaos and very disorganized.

Stupid Sun blinds!

You share your window sun blinds with 3 other people in economy class. A passenger infront of me closed the blinds just when I was enjoying the scenery. Economy class? They should call it baggage class!

Sleeping on Eurostar....idiots

There are often people who try to sleep on the Eurostar for the few hours they are on it. Its the people who try to lay on top of each other that are REALLY annoying. Its already small in economy and no space to move past, but there are those idiots who hang their feet outside into the walkway preventing you from passing, and when you do smack into them they will always jump up and look at you as if your in the wrong!
WTF!? How else can we pass!? The Eurstar staff pass through the coaches enough times, why dont they say something to these idiots!? Keep your damn feet inside your little seating area! I get it there isnt enough space sometimes but at least leave the hallway free for people to pass, idiots. (you know who you are)

Baby changing facilities....Rubbish!

Changing a babies nappy on the Eurostar is like changing a babies nappy while sitting on the back of a hairy elephants back while balancing on top of a rickshaw.

In other words, you will look more like your actually trying to harm your baby than anything else.

There is not many tables to change the babies nappy on and the ones that are available look more like its a table to put used glasses or rubbish on. Its dirty, small, not steady, your in the hallway where people walk past you frequently, it would be better suited for a luggage space than anything else! 

Train shuts down...delays again...

I have been on the train many times where the train has just stopped. Under the tunnel which is under the sea, just stuck there for over 1 hour. If its not already bad sitting in rubbish tiny seats with what feels like sitting between 1 million sheep. Its no fun at all and they say they will compensate but when I went through the procedure they did not compensate me anything claiming it was out of their control! Be warned that they do NOT always keep their train schedule and delays are very possible.

Eurostar Nazi connection...

Eurostars favoured provider is Siemens. As you may or may not know, Siemens is a company founded by nazis in Berlin and relied heavily on Jewish workers from the German concentration camps to keep the company alive. Eurostar is Siemens biggest contract. Most people just dont know this.........until now.

Overpriced tickets.....Low quality, high price

Imagine getting into a taxi and driving 10 minutes to the city, then you see the meter says 450 pounds please.
WTF!? That is what it feels like to travel on the 20 year old Eurostar train these days. Their profits are going up because they dont bother changing anything, why? because they are the only train service across the border. Low quality, high price.

Cheap deals?

Every time I go to Eurostars website I see deals, return for 49 euro bla bla bla. I have never in my life had such a deal, they dont exist! and if they do its subject to so many terms and conditions that its almost as if they are targeting a mr blob from no name street. Because he is the only one that travels after 9pm on a sunday. They should have for example 2 months of deal prices that would make sense. Not stupid deals they have at the moment which after you go to checkout turns out to be 3 or 5 times more expensive! Eurostar to expensive for 20 year old trains with 20 year old technology.

Business class.....rubbish

Try and get some work done in business class? Forget it. Your better off going for the standard premier, too many people in suits on their telephone and typing away in business class makes it more noisy that economy!
And the prices are just legal robbery!

Standard Premiere NO FOOD!

Once again no food was offered on standard premiere, despite the Eurostar representative telling me I would get food on the train! Pffffff!

Silly security London

When you first check into Eurostar London, you will have to put your bags onto a security scanning table. Problem is this table is 1 meter high and you are forced to bench press your luggage. I see women with children and elderly all struggle to lift their bags. What is the point of having such a high up table!? I noticed many skinny looking surfer dudes Justin Bieber looking guys struggling to lift their baggage and even missing the table because of their floppy hair. Not cool. Will this ever change!?

Luggage space......WHERE!?

I cannot begin to express how terrible the luggage space is in economy. I cannot believe people can travel this way. If your 6ft or over your not going to enjoy your seat or your luggage options. For those of you who have a large luggage bag, you wont be able to pass the seating area when boarding or exiting the train. And there is very little space to put your luggage. Eurostar assumes we all travel light or have no luggage and no kids. Very poor luggage space.

Booking system

I sometimes have to travel at last minute notice. often i book within the hour and travel on the Eurostar within the hour, I always get over questioned by staff simply because they cant see my booking on their piece of paper. Eurostar operating PROFITS for 2012 was a staggering £52.3 million pounds in 2012.
£52,300,000 But still they dont have a proper booking system, stinky toilets and a number of other terrible complaints. I dont like being questioned by the gestapo each time I board Eurostar at last minute, would you?

Toilets...

If you have ever watched an american movie where the character played is in jail and goes to the toilet, then you have already seen an upgraded version of the Eurostar toilets. They are most of the time stinky, dirty looking and just outright uncomfortable. Even if you get to sit several seats away from the toilet your in trouble! because the smell will knock you out. Once again this has not been changed, even though they can if they want to with all the cash they making....If you have a new born child and you want to travel dont use Eurostar, unless your used to being shoved into a bus in Egypt with goats and sheep and urine all over the floor, use alternative methods.

5000+ page views per month and climbing....

Eurostar complaints website stats now at 5000+ page views per month and climbing.
Viewer statistics are from all over the world. Dont be shy to leave comments! :)

Internet WiFi on train...

This time I traveled standard premiere, I was told there is WiFi there. I tried to connect for 15 minutes but no go. I am tech geek enough to know how to connect to the WiFi but didnt happen. Its really frustrating because I had allot of work to do. Why say you have internet when you dont!?!? Arrrggggg bloody annoying!

No late check in

Thanks to the crappy train service in Belgium i am 45 minutes late for the Eurostar train. Eurostar staff are not interested that it was beyond my control and dont allow me on another train. with the extortionate prices they are charging your ticket should be still valid days after! Eurostar sucks.

Eurostar telling lies again.....

I get to buy a standard premiere ticket for the price of a standard ticket. Part of some deal, but my ticket says standard printed on it, just my seat location is within the Premiere. Get to the Brussels check in and my ticket does not work on the scanner. Customer services pulled me to the side and checked my ticket, aah! they said yes we see its the air conditioning in that cabin out of service, here you are sir another ticket. He puts me in standard seating! But I paid for a standard premiere with standard price as part of the deal! asshole. But i did not realise this until I was on the platform. So being curious I go check the Standard premiere seat that I was supposed to be sitting in, and Wahla! Its free! So they lied to me, there was no aircon broken, what he said was pure and utter BULLSHIT. I sat in the standard premiere after all. Tossers.

Standard Premiere...first class?

You dont always get food as promised in standard premiere, or first class. You pay a higher price but you dont always get the food, their website says clearly you get food but it just doesnt happen all the time. i say 40% of the time i travel standard premiere I actually get food and I travel every week (not my choice).

Air conditioning....

There is not much to say about this complaint as it rather speaks for itself. However may i give you some advise? Never pick a seat next to a WC. The smell you will get will knock you out like a Mike Tyson punch, if you dont pass out, it will feel like a chemical bomb has exploded from behind you and your head will start to spin before throwing up on the floor. You have been warned!

Overpriced food

If you are on the Eurostar and you have not prepared a meal for your journey (economy seating) then be prepared to mortgage your house to buy a meal. The prices are beyond criminal, they make luxury restaurants in Harrods and the Dorchester hotel in London seem like McDonalds when it comes to pricing.
The quality is no doubt lower than McDonalds but the prices are through the roof! They will be more than happy to charge you £7 for a sandwich and very odd mini sized drink.(never seen drinks so small in my life anywhere). But thats if your lucky, most of the time they ALWAYS out of stock of the food they try and rip you off with. No surprise Eurostar does not currently post their menu on their website. bring your own food, you have been warned!

Economy seat sizes......

Having traveled every one of the three classes offered by Eurostar for over 10 years I can safely say the size of the chairs in economy are totally inadequate and assumes all female passengers are runway model sizes and all male passengers are 16 year old boys no taller than 5ft. Its not better in Standard Premier either. Its bearable as long as you dont have another premier passenger sitting in front of you in which case it feels like your 2 peas in a pod, normally someone has to at least take me out to dinner before getting that close to me!
Back to economy, if you get a large person sitting next you, you might as well go stand up in the cafe area for the next 2 hours. Good luck!

Pointless over checking....

The following checks i understand....
After you go through the barriers with 1 million cameras watching you, you pass the security with yet again 1 million cameras watching you, you then have to pass police control, both English and French with yet another million cameras watching you, then at the train platform you have 1 million cameras watching you board the train with security standing by the fence so not even a mouse could jump on the train without paying.

This check is just pure harassment.....
You find your seat then 1 hour later some little disgruntled eurostar employee asks to see your ticket and passport!? seriously!? if someone can get past all those security checks they deserve to ride for free anyway!
it would probably be easier to sneak in to have lunch with Obama! jeeez.......

Eurostar Compensation Lies

Eurostar website will tell you if your journey is delayed by 60 to 119 minutes you will get a free one way journey ticket or 50% off another return fare. Any longer than this is more discounts free this and that. It all sounds rather reasonable, the only thing is its a load of hogwash. Eurostar will do everything they can to avoid this payout. One time I was on a return journey to London from Brussels. Sitting in the Brussels eurostar waiting area for hours, what was the hold up?

Apparently as information released to the press somebody jumped from a train trying to seek illegal entrance into the UK via Eurostar. After being refused entrance into the UK, he was put on a train back to brussels and decided to open one of the Eurostar doors and jump to safety, only he jumped to his death. This is very sad but thats another story. Eurostar refused to pay customers for their delayed journey claiming it was out of their control. But seriously isnt every delay beyond anyones control?  thats why its called a delay! So as you can see Eurostar outright lies on their website, what they really mean is:

They might compensate you for delayed journeys if they cannot think of an excuse not to.

Rude Belgium police...

Leaving London sometimes feels good, some times bad, depending on your personal circumstances and family situation and or reason for travel. But when arriving in Brussels I now feel like I have just arrived in North Korea. Anyone who has been approached by Belgium law enforcement will understand me.
Comming back from Brussels one day and the Belgium police passport control took 10 minutes to figure out if my passport was real or not. English home country passport checks, excellent well done all of you are great and only makes me glad to be home.  Belgium passport control, the second world war is over, may I remind you that British troops saved Belgium from the Germans and if it was not for us lot you would all be either non existent or speaking German. They tend to forget that at passport control and act like North Korean officials inspecting South Korean tourists suspected of being spies! But seriously, never seen so many depressed ignorant, narrow minded stupid police in my entire life, I did notice other eurostar customers of darker skin color being given even more grief than I was. Its as if they think all British people are white and anyone else is a suspect. How retarded. It appears Belgium police still live in the 1920's.

Folding bikes

I arrive at the Eurostar with my trusty folding bicycle....my little Brompton. Eurostar staff tell me i cant bring it through from the London terminal unless I cover the bike. So they was kind enough to give me for free a bike cover, It was almost the size of a Boeing 747 airplane cover! I managed to put it on, took me a while though and i felt like a hippy doing something nobody normally does standing there with a white bag trying to fold my bike up,next I then go through the radar scanning high tech see through so and so security.

As the cover was to put it kindly....rubbish, it fell off anyway after the security check. So I took it off and put it away in my bag. Exposing my little Brompton. No questions asked at the next check passport control, also no questions asked boarding the train and when arriving at Brussels no questions asked there.
So my complaint is.......Whats the point of covering the bike!? My Brompton was smaller than my luggage!

Why not just leave us fold up bike owners alone?