SEX on the premier class....

one day I had the entire coach to myself, again eurostar lied and told me it was all fully booked! When i visited the toilets I heard a soft moaning from a guy, I figured it must be either the terrible food he was lucky to get on the eurostar as normally its a 50 /50 chance they even remember to give you food, or its some dodgy Indian curry he had before. So I go use another one in the other coach. on my way back I pass the same toilet and see a man and woman leaving together looking rather guilty. Yes they have been bonking on the Eurostar toilets. Thats the reason I had to walk further to use the toilets. Eurostar, can we have some no bonking signs on the trains!?

Stupid website!......grrrrrrr

Eurostar have changed their website and its a load of rubbish!
crashed several times when I am making a booking, takes longer to load or to select seats and its really really really bloody annoying when your trying to book your tickets in a hurry. I hate it, prefered the old one, but even the old one had its problems, just not as many as the new one. Eurostar, you really messed up on this one, maybe they used junior web students?

More delays.....

Yet again Eurostar announce delays, you wont see or hear of this in the press though, seems like people are tired or bored of hearing about it. Being stuck next to some over weight guy munching on crisps is not the best place to be stuck in a delay with. The reasons they give you for delays always sounds like such rubbish, thats because it is, the train staff are told never to reveal the real reasons for the delays. One a guy was killed jumping off the train and the announcement was there are delays on the track due to signalling problems!
Bullshit. Eurostar are very good at handing bullshit out to customers and have no problems over charging us at the same time.

Where is Eurostar complaints team?

Despite loads of complaints and details of things that always go wrong ect ect, eurostar makes no attempt to reply to all these complaints. Typical of Eurostar, they will always try to avoid complaints and always try and convince you it was out of their control. Over 5000 viewers of this site each month and still Eurostar refuses to comment or address any of the issues listed on this site. Makes you wonder what do the staff at eurostar complaints actually do for their salary? And what does the head of eurostar do if not run eurostar!?

Immigration nightmare.....Eurostar

What Eurostar dont tell you is that hundreds if not thousands of illegal immigrants from as far away as romania are hiding on eurostar trains. They board in Paris or Brussels and hide away until they reach the UK. There they are greeted by transport police, then they off to the immigration centre where they will receive a big house, free education, free food and an income, all at the cost of tax payers. When are we going to stop this crap? Eurostar customers are directly funding immigration, simple as that really. Eurostar again dont care about  this, as its all about the money.

Child Slave trade via Eurostar....

Human trafficking is alive and well even in todays day and age. Of course most of us cannot even contemplate human trafficking in 2013!? But the human trafficking choice is officially the Eurostar.
Children are being bought and sold and transported via Eurostar between the UK and France/Belgium.
Children between 12 and 17 are allowed by Eurostar to travel without a parent or guardian.

THIS IS HOW IT WORKS:
Immigrants are brought into the UK claiming refugee status, they are then sold on via brokers to all over Europe to work in factories. Companies contract out to these smaller child slave companies so as not to be directly employing children, thus avoid legal issues. Then consumers like you and me enjoy brands which are made in France, made in Italy, made in Spain ect ect. Why doesnt Eurostar do something about this?
Or maybe the companies benefiting from child slavery are paying off Eurostar to turn a blind eye. Its all about the money.

Eurostars chaotic waiting area...

The most uncomfortable dis-organised chaotic crowd of people you will ever find at a train station is in the Eurostar waiting area. once your through security and passport control, your greeted by hundreds or what feels like millions of crowds just standing around or sitting on uncomfortable chairs. Its a rubbish set up and I have noticed very confusing for elderly people. Its possible for example to get on a train to Brussels from London but end up in Paris! No order pure chaos and very disorganized.

Stupid Sun blinds!

You share your window sun blinds with 3 other people in economy class. A passenger infront of me closed the blinds just when I was enjoying the scenery. Economy class? They should call it baggage class!

Sleeping on Eurostar....idiots

There are often people who try to sleep on the Eurostar for the few hours they are on it. Its the people who try to lay on top of each other that are REALLY annoying. Its already small in economy and no space to move past, but there are those idiots who hang their feet outside into the walkway preventing you from passing, and when you do smack into them they will always jump up and look at you as if your in the wrong!
WTF!? How else can we pass!? The Eurstar staff pass through the coaches enough times, why dont they say something to these idiots!? Keep your damn feet inside your little seating area! I get it there isnt enough space sometimes but at least leave the hallway free for people to pass, idiots. (you know who you are)

Baby changing facilities....Rubbish!

Changing a babies nappy on the Eurostar is like changing a babies nappy while sitting on the back of a hairy elephants back while balancing on top of a rickshaw.

In other words, you will look more like your actually trying to harm your baby than anything else.

There is not many tables to change the babies nappy on and the ones that are available look more like its a table to put used glasses or rubbish on. Its dirty, small, not steady, your in the hallway where people walk past you frequently, it would be better suited for a luggage space than anything else! 

Train shuts down...delays again...

I have been on the train many times where the train has just stopped. Under the tunnel which is under the sea, just stuck there for over 1 hour. If its not already bad sitting in rubbish tiny seats with what feels like sitting between 1 million sheep. Its no fun at all and they say they will compensate but when I went through the procedure they did not compensate me anything claiming it was out of their control! Be warned that they do NOT always keep their train schedule and delays are very possible.

Eurostar Nazi connection...

Eurostars favoured provider is Siemens. As you may or may not know, Siemens is a company founded by nazis in Berlin and relied heavily on Jewish workers from the German concentration camps to keep the company alive. Eurostar is Siemens biggest contract. Most people just dont know this.........until now.

Overpriced tickets.....Low quality, high price

Imagine getting into a taxi and driving 10 minutes to the city, then you see the meter says 450 pounds please.
WTF!? That is what it feels like to travel on the 20 year old Eurostar train these days. Their profits are going up because they dont bother changing anything, why? because they are the only train service across the border. Low quality, high price.

Cheap deals?

Every time I go to Eurostars website I see deals, return for 49 euro bla bla bla. I have never in my life had such a deal, they dont exist! and if they do its subject to so many terms and conditions that its almost as if they are targeting a mr blob from no name street. Because he is the only one that travels after 9pm on a sunday. They should have for example 2 months of deal prices that would make sense. Not stupid deals they have at the moment which after you go to checkout turns out to be 3 or 5 times more expensive! Eurostar to expensive for 20 year old trains with 20 year old technology.

Business class.....rubbish

Try and get some work done in business class? Forget it. Your better off going for the standard premier, too many people in suits on their telephone and typing away in business class makes it more noisy that economy!
And the prices are just legal robbery!

Standard Premiere NO FOOD!

Once again no food was offered on standard premiere, despite the Eurostar representative telling me I would get food on the train! Pffffff!

Silly security London

When you first check into Eurostar London, you will have to put your bags onto a security scanning table. Problem is this table is 1 meter high and you are forced to bench press your luggage. I see women with children and elderly all struggle to lift their bags. What is the point of having such a high up table!? I noticed many skinny looking surfer dudes Justin Bieber looking guys struggling to lift their baggage and even missing the table because of their floppy hair. Not cool. Will this ever change!?

Luggage space......WHERE!?

I cannot begin to express how terrible the luggage space is in economy. I cannot believe people can travel this way. If your 6ft or over your not going to enjoy your seat or your luggage options. For those of you who have a large luggage bag, you wont be able to pass the seating area when boarding or exiting the train. And there is very little space to put your luggage. Eurostar assumes we all travel light or have no luggage and no kids. Very poor luggage space.

Booking system

I sometimes have to travel at last minute notice. often i book within the hour and travel on the Eurostar within the hour, I always get over questioned by staff simply because they cant see my booking on their piece of paper. Eurostar operating PROFITS for 2012 was a staggering £52.3 million pounds in 2012.
£52,300,000 But still they dont have a proper booking system, stinky toilets and a number of other terrible complaints. I dont like being questioned by the gestapo each time I board Eurostar at last minute, would you?

Toilets...

If you have ever watched an american movie where the character played is in jail and goes to the toilet, then you have already seen an upgraded version of the Eurostar toilets. They are most of the time stinky, dirty looking and just outright uncomfortable. Even if you get to sit several seats away from the toilet your in trouble! because the smell will knock you out. Once again this has not been changed, even though they can if they want to with all the cash they making....If you have a new born child and you want to travel dont use Eurostar, unless your used to being shoved into a bus in Egypt with goats and sheep and urine all over the floor, use alternative methods.

5000+ page views per month and climbing....

Eurostar complaints website stats now at 5000+ page views per month and climbing.
Viewer statistics are from all over the world. Dont be shy to leave comments! :)

Internet WiFi on train...

This time I traveled standard premiere, I was told there is WiFi there. I tried to connect for 15 minutes but no go. I am tech geek enough to know how to connect to the WiFi but didnt happen. Its really frustrating because I had allot of work to do. Why say you have internet when you dont!?!? Arrrggggg bloody annoying!

No late check in

Thanks to the crappy train service in Belgium i am 45 minutes late for the Eurostar train. Eurostar staff are not interested that it was beyond my control and dont allow me on another train. with the extortionate prices they are charging your ticket should be still valid days after! Eurostar sucks.

Eurostar telling lies again.....

I get to buy a standard premiere ticket for the price of a standard ticket. Part of some deal, but my ticket says standard printed on it, just my seat location is within the Premiere. Get to the Brussels check in and my ticket does not work on the scanner. Customer services pulled me to the side and checked my ticket, aah! they said yes we see its the air conditioning in that cabin out of service, here you are sir another ticket. He puts me in standard seating! But I paid for a standard premiere with standard price as part of the deal! asshole. But i did not realise this until I was on the platform. So being curious I go check the Standard premiere seat that I was supposed to be sitting in, and Wahla! Its free! So they lied to me, there was no aircon broken, what he said was pure and utter BULLSHIT. I sat in the standard premiere after all. Tossers.

Standard Premiere...first class?

You dont always get food as promised in standard premiere, or first class. You pay a higher price but you dont always get the food, their website says clearly you get food but it just doesnt happen all the time. i say 40% of the time i travel standard premiere I actually get food and I travel every week (not my choice).

Air conditioning....

There is not much to say about this complaint as it rather speaks for itself. However may i give you some advise? Never pick a seat next to a WC. The smell you will get will knock you out like a Mike Tyson punch, if you dont pass out, it will feel like a chemical bomb has exploded from behind you and your head will start to spin before throwing up on the floor. You have been warned!

Overpriced food

If you are on the Eurostar and you have not prepared a meal for your journey (economy seating) then be prepared to mortgage your house to buy a meal. The prices are beyond criminal, they make luxury restaurants in Harrods and the Dorchester hotel in London seem like McDonalds when it comes to pricing.
The quality is no doubt lower than McDonalds but the prices are through the roof! They will be more than happy to charge you £7 for a sandwich and very odd mini sized drink.(never seen drinks so small in my life anywhere). But thats if your lucky, most of the time they ALWAYS out of stock of the food they try and rip you off with. No surprise Eurostar does not currently post their menu on their website. bring your own food, you have been warned!

Economy seat sizes......

Having traveled every one of the three classes offered by Eurostar for over 10 years I can safely say the size of the chairs in economy are totally inadequate and assumes all female passengers are runway model sizes and all male passengers are 16 year old boys no taller than 5ft. Its not better in Standard Premier either. Its bearable as long as you dont have another premier passenger sitting in front of you in which case it feels like your 2 peas in a pod, normally someone has to at least take me out to dinner before getting that close to me!
Back to economy, if you get a large person sitting next you, you might as well go stand up in the cafe area for the next 2 hours. Good luck!

Pointless over checking....

The following checks i understand....
After you go through the barriers with 1 million cameras watching you, you pass the security with yet again 1 million cameras watching you, you then have to pass police control, both English and French with yet another million cameras watching you, then at the train platform you have 1 million cameras watching you board the train with security standing by the fence so not even a mouse could jump on the train without paying.

This check is just pure harassment.....
You find your seat then 1 hour later some little disgruntled eurostar employee asks to see your ticket and passport!? seriously!? if someone can get past all those security checks they deserve to ride for free anyway!
it would probably be easier to sneak in to have lunch with Obama! jeeez.......

Eurostar Compensation Lies

Eurostar website will tell you if your journey is delayed by 60 to 119 minutes you will get a free one way journey ticket or 50% off another return fare. Any longer than this is more discounts free this and that. It all sounds rather reasonable, the only thing is its a load of hogwash. Eurostar will do everything they can to avoid this payout. One time I was on a return journey to London from Brussels. Sitting in the Brussels eurostar waiting area for hours, what was the hold up?

Apparently as information released to the press somebody jumped from a train trying to seek illegal entrance into the UK via Eurostar. After being refused entrance into the UK, he was put on a train back to brussels and decided to open one of the Eurostar doors and jump to safety, only he jumped to his death. This is very sad but thats another story. Eurostar refused to pay customers for their delayed journey claiming it was out of their control. But seriously isnt every delay beyond anyones control?  thats why its called a delay! So as you can see Eurostar outright lies on their website, what they really mean is:

They might compensate you for delayed journeys if they cannot think of an excuse not to.

Rude Belgium police...

Leaving London sometimes feels good, some times bad, depending on your personal circumstances and family situation and or reason for travel. But when arriving in Brussels I now feel like I have just arrived in North Korea. Anyone who has been approached by Belgium law enforcement will understand me.
Comming back from Brussels one day and the Belgium police passport control took 10 minutes to figure out if my passport was real or not. English home country passport checks, excellent well done all of you are great and only makes me glad to be home.  Belgium passport control, the second world war is over, may I remind you that British troops saved Belgium from the Germans and if it was not for us lot you would all be either non existent or speaking German. They tend to forget that at passport control and act like North Korean officials inspecting South Korean tourists suspected of being spies! But seriously, never seen so many depressed ignorant, narrow minded stupid police in my entire life, I did notice other eurostar customers of darker skin color being given even more grief than I was. Its as if they think all British people are white and anyone else is a suspect. How retarded. It appears Belgium police still live in the 1920's.

Folding bikes

I arrive at the Eurostar with my trusty folding bicycle....my little Brompton. Eurostar staff tell me i cant bring it through from the London terminal unless I cover the bike. So they was kind enough to give me for free a bike cover, It was almost the size of a Boeing 747 airplane cover! I managed to put it on, took me a while though and i felt like a hippy doing something nobody normally does standing there with a white bag trying to fold my bike up,next I then go through the radar scanning high tech see through so and so security.

As the cover was to put it kindly....rubbish, it fell off anyway after the security check. So I took it off and put it away in my bag. Exposing my little Brompton. No questions asked at the next check passport control, also no questions asked boarding the train and when arriving at Brussels no questions asked there.
So my complaint is.......Whats the point of covering the bike!? My Brompton was smaller than my luggage!

Why not just leave us fold up bike owners alone?